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Frequently asked questions


How much is the fee for transaction?

We do not charge extra fee for the transaction, but payment method fee, will shoulder by you, the clients.

How do I buy sell exchange bitcoin?

Please log in to your account and place an order , or contact our live chat for transaction.

When are the orders processed?

We usually try to complete all the orders instantly, for your buy orders, we will send you funds immediately after confirm the payment, for your sell orders, it can be instantly or manually, depend on our funds and payment methods you choose, but it will complete at the same day.

What is the Bank Transfer PHP?

Bank Transfer PHP is for the clients from Philippines only, include Bank, Gcash, Paymaya, Smart Money and other Money Remittance that available in the Philippines, please contact our support first for this transaction


Can I send money from 7-Eleven store?

Yes, you can! we accept payment via Gcash and Paymaya, you can send it from 7-11 store for free



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