Frequently asked questions

What is ( formerly ) is an online e-currency exchanger service based in Philippines. We specialize in Digital or Crypto Currency Exchange.

How to Exchange?

1. Click or tap exchange and select payment to send and receive.
2. Enter amount you want to send or exchange.
3. Enter necessary information for the exchange and confirm order
4. Enter transaction code of your payment. Done

Notice: Exchange are done manually by an operator. Work time: 8:00AM - 10:00PM, Manila Time

When will i receive my exchange order?

Gcash, Paymaya, Smart Padala are instant!

Bank payment, exchange request before 12AM are delivered before 5:00PM Manila Time the same day. Later requests will be delivered before 5:00PM on the next bank day.

If I want to buy Bitcoin, how much is the Bitcoin transaction fee?

The fee will depend on the Bitcoin network, but maximum 0.001 btc only!

How do I contact you?

At working time, please use the live chat on our site first!  Not working time, it is recommended to contact us via Facebook or ICQ.

Here is our contact ID, please check it carefully before you adding us:                             ICQICQ:         676897525