Frequently asked questions

What is Pinoybitcoinexchange.com?

Pinoybitcoinexchange.com ( formerly Goldenpay.sulit.com.ph ) is an online e-currency exchange service in Philippines. We specialize in Digital or Crypto Currency Exchange since 2010.

How to Buy / Sell Bitcoin and Altcoin?

1. First choose from where you want to exchange.
2. For your buy order, first click Philippines Peso PHP at You Send, then click BItcoin BTC at You Receive, fill out the form
3. For your sell order, first click Bitcoin Btc or Altcoin at You Send, then click Philippines Peso PHP at You Receive, fill out the form

Notice:
For your buy order, always you need to contact live chat for payment details for security reason
Exchange are performed manually by an operator. Work time: 8:00AM - 10:00PM, Manila Time

How long do you process my exchange order?

1. Exchange are performed in manual mode or instantly.
2. For your buy order, we process your order within 10 minutes only

3. For your sell order, it will depend on your payment method

Payment via gcash, paymaya or smart padala are instantly if our funds available, if funds not available within 1 hours
Payment via cebuana, palawan, LBC, mlhullier are processed within 3 hours the same day
Payment via bank are processed in manual mode, exchange request before 12AM are delivered before 5:00PM Manila Time the same day. Later requests will be delivered before 5:00PM on the next bank day.

If I want to buy Bitcoin, how much is the Bitcoin transaction fee?

The fee will depend on the Bitcoin network, but maximum 0.001 btc only!

Can I exchange less the minimum amount limit?

Sure, you can! Exchange less the minimum amount limit, you can not create an order at the site, Pls contact the live chat directly for transaction.

Do I need to verify my Id before making an exchange?

No, that is not require.

What is the minimum and maximum amount I can sell?

Minimum 500 Peso and maximum 50000 Peso per order.

How do I contact you?

At working time, please use the live chat on our site first!  
Not working time, it is recommended to contact us via Facebook or ICQ.

Here is our contact ID, please check it carefully before you adding us:

https://www.facebook.com/goldenpayXchange                             ICQICQ:         676897525